JPHONEPARTS wants you to be happy with your purchase and is pleased to provide you with a Lifetime Warranty on all our repair parts (excluding consumables), provided there is no physical damage. (examples: damaged LCD, torn flex cables, super glue, adhesives etc).
Returns/Exchanges shall be processed in a timely manner to better serve our customers needs. Please allow for 3-4 business days for processing.
Arrangements for a return (merchandise not needed) must be made within 30 days of the original receipt date (this is when the package arrives in your hands, not when you place the order).
JPHONEPARTS will issue a store credit or exchange as noted on the RMA Form. A refund to the original form of payment for the current cost of the part(s) can be done if the item is within 30 days from the original receipt date. If the defective item being returned is outside of 30 days, only an exchange or store credit at the current cost of item(s) will be issued.
Contact us at firstname.lastname@example.org for pre-paid postage return label if needed. Minimum postage of $5.95 might be deducted from your refund amount.
Ship to us at your own expense and we will process the return within 3 business days after delivery
Please ship to:
8821 Garden Grove Blvd Ste A
Garden Grove, CA 92844
Tel. (657) 216-8888