SEARCH

We guarantee a working LCD replacement or your money back!

All of our LCDs are covered by a device’s lifetime manufacturer’s defects warranty. If our replacement LCD screen malfunctions at any time after purchase we will warranty the LCD screen. All potential manufacturer’s defects such as dead pixels, lines, color or back-light fading are covered. Physical damage such as liquid spills, cracks, scratches, dents or impressions and other damage that occurred as a result of a physical blow or a drop is not covered by the warranty.

The defective item will be replaced free of charge. In case of stock unavailability or other circumstances, we reserve the right to refund the original or current item price at our discretion.

Damaged during shipping or cracked items are not covered by our warranty, but every screen we send is covered by the shipping damage insurance. Shipping damage must be claimed within 10 days after receipt. Damage claims filed later than on the tenth day after the delivery date are not accepted. Initial shipping costs are not refundable in case of a return-for-refund.

Warranty Claims

RMA number is required for all returns. Login to “Orders” page, find your order, and provide details for warranty claim.

100% Satisfaction guaranteed!

JPHONEPARTS.com offers easy, no hassle, no questions asked 45 days return period.

Beyond the standard 45 days return policy all screens are accepted for return for store credit for up to 6 months from the date of sale. Such items will have a Return for Credit button next to the order in the “Orders” section. Store credit will be calculated as either then-current price with the applicable discount or the original purchase price of the item, whichever is less. Items purchased longer than 6 months ago are not eligible for returns, no exceptions.

All returned screens must be in the same condition as when they were originally shipped to you. The screen must be returned to us within 5 business days after RMA # has been issued. All returned screens must have all original labels in place and be free of any signs of usage, tampering, and dents.

Back to Top